7/15/08 After working with another computer repair company that was recommended to me, I was as frustrated as ever! I still had a real mess on my hands. One of my customers recommended your company. From my first contact, Steve Wagstaff was very professional and knowledgeable. He was patient and explained everything to me and spent the time I needed to solve my computer problems. Thank you MicroMobile. Steve Wagstaff helped me get my get my office computer back! Ms. K. Gottlund ___________________ 11/9/2007 Dear Dennis, The Valley Center Fire Protection District and the Incident Command Team of the Poomacha Fire would like to take this opportunity to express our sincere appreciation to you and the members of your Micromobile, Inc. staff, notably Frank and Cathie, for your support in providing urgently needed services on short notice for the Incident Command Team. It was critically important to the Command Team to have internet connectivity and email communications capability maintained to timely process the vast amount of information handled during this fire emergency. Please accept our acknowledgment and appreciation for your participation and professional service. Sincerely, J. H. Byrne District Administrator Valley Center Fire Protection District ___________________ 11/27/2007 Debbie and Dennis, Thanks so much for your support of the three day breast cancer walk. With your help the event raised over 12 million dollars for research! The event is very inspiring as there is a large group of survivors that walk. Thanks, Scott and Cinda ___________________ 11/19/2007 Thank you...All of you computer whizzes ~ it's soooo nice to go thru my emails in 15 minutes instead of an hour and 15 minutes! I really appreciate your work! M Dailey ___________________ 8/17/2007 Dear Dennis, Thank you for operating such a truly customer-oriented business. Court and Steve have been solving problems in the technical trenches, and have been very generous with advice for the technically lame (me). I also hear that you were involved in helping solve the drifting mouse problem on my Dell notebook fossil. I thank you for that. What can I say about Kathy, other than she is a jewel?! Your prices are very fair and the service is terrific. You have a wonderful small business and I cannot adequately relate how refreshing it is to be treated so well. Congratulations, and to all of you, thank you! Brian Dr. Brian Gahran ___________________ 7/9/2007 Hi: I wish to thank your company for the fine service and the super service man you sent to do our computer repair. His name is Steve Wagstaff and he is not only very knowledgeable he is also very friendly. You have a good employee in Steve. I am very pleased with the service and will call you for future service. Sincerely, Bill Morgan ____________________ 5/13/2007 Dear Dennis, Very seldom do I come across a service professional who is exceptional, but when I do I am compelled to write a note because really excellent service seems to be a bit of a rarity these days. Steve is highly skilled, competent in every way, and just a really nice guy as well. He has such a pleasant personality and seems to handle any problem with the greatest of ease. Steve patiently answered my questions in language that I could actually understand and offered tips about various things to make my new computer system easier for me to use. He turned what I thought would be an ugly day into a positive and stress-free one, and he did it in only four hours! He is absolutely delightful and I just want you to know how much I appreciate such great service. Whenever the opportunity arises, I will highly recommend Steve and your company. Sincerely, Vicki Wessel ____________________ 5/10/2007 Just wanted to thank MicroMobile for their invaluable customer service and computer expertise. Once again, you came onsite and put our system back together and in running order in no time at all! Have enjoyed your services for the past several years and know that I can count on you all for the best possible service. Steve and Frank, you guys are GOLD!! Kind Regards, Obra Verde Growers, Valley Center, CA ___________________ Dear Management, Two days ago, or thereabouts, I left my Toshiba Satellite laptop with you folks to resolve a problem with the extensive time it took to boot up. I picked it up yesterday and have been using it steadily since. I am writing to tell you how pleased I am with your service, and especially how much it cost me for the repair. It was also a pleasant experience to come into your facilities. The receptionist was most pleasant and the interior of your shop looked neat and professional. One other thing, the technician installed all the back updates as well as a feature to the operating system that automatically downloads and installs new and ongoing updates. To me, this was another plus and I just wanted to say thanks. I've already recommended you to my neighbor and will anyone else I hear needs service. Patrick McGowan ____________________ May 4th 2007 To the boss, I just wanted to tell you that "Steve" did a GREAT JOB fixing my computer and fax machine. I have used you before and I was lucky to have Steve's help then and I will use you in the future if I have any more problems. M Young Carlsbad ____________________ Steve does great work! Thanks for relieving my stress by switching over my company payroll and accounting programs to my new computer. Steve helped me select a new system, and installed it. Now I can spend more time working and less time waiting. I highly reccommend your company to anyone having problems with their computer systems. What seemed impossible for me to do was a snap for Steve. He even taught me some cool shortcuts on my computer. Feel free to use my testomonial on your website. Kilmer's Swim Time, LLC ____________________ Dear Micromobile, Once again, Steve's expertise was outstanding & his "over & beyond" helpfullness, SO much appreciated! I'll continue to tell others about your wonderful, professional service! Warmly, Ms. L. Ferree ____________________ Frank, It seems to have done the trick. I have been in and out of the Itunes program 3 or 4 times this afternoon as a test and have been able to do everything I wanted to do. I really appreciate the time you have taken. The Customer Service and Care you and Steve take are the reason I continue to come back and I do not hesitate to recommend you to friends. Thanks again, Joe ____________________ I just want to thank you for your prompt courteous service. You fixed my Toshiba laptop a couple of weeks ago and it is working great. If you ever need a recommendation, please feel free to use me. I had called all over and everyone wanted my only computer for weeks. I took it to you 1 day and you called at 8:00 the next morning with it fixed. Nancy B. of Carlsbad ____________________ Dear Dennis,  Last March in an e-mail to me you finished by saying "Please don't hesitate to call us any time." Today, Saturday, I had such a need. I called in an emergency with a computer problem I've never had. Brian answered and it was great to hear a live voice on the other end. He had no one available at the moment to send out but he was very helpful and when I finally got my computer where I could do something with it he helped in guiding me through a couple steps to restore my desktop. He said there was no charge for the telephone help, but I'm sending the enclosed check for $50.00 anyway in gratitude for Micromobile. I also want to say again how much I appreciate the good service Steve Dixon has provided in the last two calls to my office.  Many Thanks,  Sincerely,  Donald M. Swinny, C.S. ____________________ Dear Dennis,  I want to personally thank you for the outstanding job you and your staff all did in upgrading all our computer systems (about 45 computers) and software. I can't believe how smoothly the entire project went. In a little over 4 days, only 2 business days, my companies computer hardware was upgraded, a new operating system and new software installed and our old software was configured to run with the new operating system. I am really impressed. The executives at my office are also very impressed. The project would have taken me 6-8 months to complete myself.  Thanks again,  Sincerely, Theresa Casey MIS manager Realty Income Corporation ____________________ Frank,  I just wanted to thank you for all your assistance last week on the program installations. It was well worth the cost!!!!!! I'll be calling you sometime in the near future for help with upgrading the hard drive, etc.  Thanks again,  Cheryl MacDonald ____________________ Dennis, Deborah and the Crew,  I wanted to send you an email and say again how much I appreciate the service I received when I brought my system in. In the world of technology you never can predict when your system is going to bite the big one, and mine bit it hard. In all of the confusion usually you are left with one big question, and that is where do you take your system to get it fixed? I have to say when I found you guys I think I hit the jackpot. Not only did I find a pleasant and helpful company, but honest and expedient as well. Being that I have just moved here, I was definitely searching for the preverbal needle in the haystack. Now that I found it you can be sure that I will bring my system back (fingers crossed) if I ever have the need to. Thank you guys again for all of your superior assistance.  Mr. Tim Swift  ____________________ Frank and the rest of the staff at Micromobile:  Thank you for bringing my computer back from the dead!! I'm overjoyed. More than that, I'd like you to know how much I appreciate how kind and helpful everyone was. It's a rare thing these days to have such a pleasant interaction with a business. Everyone went beyond the call of duty repeatedly. Thank you so much. I'll refer all my local friends to you.  Best, Andrea